At bad-beta (bad-beta.com), we respect your privacy and handle your personal details with care. When you purchase climbing gear from our store, we collect only the essential details required to process your transaction. This includes your name, delivery address, contact email, and item selections. All payment transactions run securely through encrypted third-party processors like Stripe. We never view or store your payment card details.
Your contact details are used strictly to produce your apparel in our Blackburn workshop, package your items, send Royal Mail tracking updates, and assist you if you need help with sizing or orders. We do not sell, rent, or trade customer information to data brokers, advertisers, or outside marketing platforms. Data is shared only with direct logistics and payment providers required to deliver your goods.
Under UK data protection regulations and UK GDPR, you retain full rights to request a copy of the personal details we hold on record, request corrections to existing records, or ask us to remove your data entirely. If you have questions about our data practices or wish to manage your details, email us directly at [email protected]. We review and resolve all requests promptly and transparently.
